Who We Are?

Middle East Destination Management Specialists

Jordanheart, part of T3 Group

is a Middle East Destination Management Company established in 1998, specializing in providing a wide range of travel experiences and services for FITs, Groups, Incentives, MICE and VIP markets, as well as charter flight operations; catering for all standards and budgets of travel. Services include everything from meet & assist at the airport to accommodation, transfers, excursions, sightseeing, tour guides etc. Al Thuraya’s utmost priority in providing these services is to ensure that clients are getting the best of quality and customer service at all times. To guarantee this we have dedicated customer service and quality assurance departments which are vigorous in what they do to ensure the output is only the best. All operations and land arrangements are handled through the main offices in Jordan through our multilingual & professional staff. We also work in conjunction with local partners in operating countries such as Palestine, Lebanon, Egypt & Oman who are working under the T3 Group umbrella and everything is managed in the same way.

Jordanheart’ credibility and strength has been achieved through its long-standing position and experience in the travel industry. Since its establishment in 1998, Jordanheart has become the largest inbound tour operator in Jordan and has been ranked Number One Tour Operator for the past 6 years from the Ministry of Tourism & Antiques. Jordanheart has brought in an average of 62,000 clients yearly from different countries around the world to the Middle East. This has been channeled through an existing network of 1,020 partners of travel agents & tour operators (buyers) globally; namely “Europe, East Europe, GCC and other Arab countries, United States, Canada and the Far East”.

Jordanheart have invested in hotels and resorts owning a unique 4 stars hotel in Amman with 77 amazing rooms and new style resort in Wadi Rum with deluxe 31 unit, beside other investment in it is network with the vehicles in different sizes staring with a medium size cars up to large buss, this is all to ensure the service quality and services to be provided to its own clients

To ensure the ongoing sales of Jordanheart products in our main markets, we have established our own representation offices in the following countries.

Europe

France
United Kingdom
Germany
Austria
Benelux “Belgium, Luxemburg & the Netherlands”

Far East

China
India

Middle East

Kuwait

South America

Strategy & Executive Summary

Offering different product for our clients as a large range of first-class services that are professional, reliable and most important, cost conscious, working on large range of Individuals/FIT’S having our own vehicle which driven by a professional Multilanguage escorts, as well a first class services for all Groups, Incentives, Charter Flights, Events managements, religious, culture and Adventure tours. Also expanding our operational land arrangements to maximize benefits in the shortest time frame with the lowest possible costs. Selling services and design a complex itinerary consisting of hotels, transfers, sightseeing excursions, restaurant bookings and any additional entertainment needs that may be required. We aim to provide appropriate handling and professional land arrangements in carrying out these services.

Mission

Our mission to be recognized as a high-quality service organization in the travel & aviation industry, serving & providing a complete travel package to the business and leisure markets through this product utilizing our credibility and trust we have from our agents/partners.

Keys To Success

Our employees are a crucial part of our success. Well-trained, highly motivated and personally involved employees enable us to reinforce and uphold our reputation and position in the market. Our ability to think creatively throughout the company means that we can tackle problems in a more innovative manner and come up with the most effective and efficient solutions. To achieve this we ensure each member of our team has a solid knowledge and understanding of the customer’s business and market.

Fadi A. Areish	Taha A. Areish
CEO – T3 Group	Managing Director, T3 Group